Terms of service

Last updated: 2026-08-24

This page summarises how Zotniq contracts, warrants, and does business with customers. The controlling document for paid deployments is your signed Master Services Agreement (MSA); a plain-language summary lives here for reference.

Agreements that govern the product

• Master Service Agreement (MSA). Governs paid customer relationships. Available on request from legal@zotniq.ai.
• Data Processing Agreement (DPA). Live on this site. With Standard Contractual Clauses, for any customer processing EU, UK, or Swiss personal data. Accepted automatically as part of these Terms at signup.
• Business Associate Agreement (BAA). For healthcare customers subject to HIPAA. Wet-signed only; contact legal@zotniq.ai.
• Privacy notice. Live on this site.
• Sub-processor list. Live on this site.

Acceptable use

Zotniq expects customers to observe these principles when using the service.

• Do not use the service to violate any law or the rights of any person.
• Do not reverse engineer, decompile, or attempt to extract our source code, models, or trade secrets.
• Do not use the service to build a competing product or to benchmark it in bad faith.
• Do not bypass rate limits, authentication, or other technical controls.
• Do not use the service to bypass the security or privacy controls of any other system or person.
• Do not resell, sublicense, or provide the service to a third party without our written permission.

Intellectual property

Zotniq owns the product, the detection models, the brand marks, and the audit-log software. Customers own the content they route through the product and the audit records their organization generates. Details are in the MSA and the DPA.

Marketing rights

Customer grants Zotniq a limited, non-exclusive, royalty-free license to use Customer's name and logo (a) in a public list of Zotniq customers on the Zotniq website, (b) in sales presentations and pitch materials, and (c) in aggregate customer-count statements (e.g., "used by X companies").

Customer may opt out at any time by written notice to marketing@zotniq.ai. Zotniq will remove Customer's name and logo from the public customer list within 30 days of receipt. Zotniq will use Customer's brand assets in accordance with Customer's publicly-available brand guidelines where available.

Changes

Terms on this page may change with 30 days notice. Customers on an MSA are governed by that contract; changes follow the notice terms in the MSA.

Contact

Legal questions and agreement requests: legal@zotniq.ai

Any other question: info@zotniq.ai